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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MURRAY MARMON

MURRAY MARMON

January 12, 2026

5  out of  5
rating by MURRAY MARMON
"Customer service is what matters when you become an insured through this agency. Tiffany Tipton exemplifies what a customer service representative should be. She is competent, experienced, responsive, kind and caring. She handled an urgent matter for me today that few could accomplish so quickly and accurately. The agency is fortunate to have her working there."
We responded:
"Thank you, Murray, for your review and kind comments! Rynette deeply cares about our customers like yourself and is highly committed to providing prompt, accurate and friendly service. I’m glad she was able to assist you and please let us know if you need anything else. Take care!"
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Steve Francis

January 6, 2026

5  out of  5
rating by Steve Francis
"Tiffany does great job for me and my insurance agency. They are lucky to have Tiffany!"
We responded:
"Thank you so much for your kind words Steve! We truly appreciate you taking the time to share your experience. Tiffany does an excellent job, and we’re very fortunate to have her on our team. We’re grateful for your trust in our agency and look forward to continuing to serve you! - Rod"
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Lindsay Yanaros

January 2, 2026

5  out of  5
rating by Lindsay Yanaros
"Tiffany is great! She is patient, kind and answered all of my questions. I highly recommend her to anyone!"
We responded:
"Thank you for your kind feedback, Lindsay! We’re so happy to hear that Tiffany provided you with patient, thoughtful, and helpful service. She truly cares about making sure our customers feel informed and comfortable, and your recommendation means a lot to us. We appreciate you choosing our office and are always here if you need anything in the future! - Rod"
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Earl Pryor

January 1, 2026

5  out of  5
rating by Earl Pryor
"I’ve been with State Farm for 40 years and over the years I’ve had nothing but satisfaction when you call the office you’re going to be talking to a live person and you don’t have to push a bunch of buttons the staff is amazing whenever I call Karen answers the phone and she knows it’s me right away this type of communication and service is very hard to find in today’s world it gives you gratitude knowing you matter Karen Larson knows the insurance business you can rest assure she will lead you in the right direction. Thank you! Rod Villamor for your support staff Earl"
We responded:
"Thank you so much, Earl, for your incredible loyalty and for taking the time to share such a thoughtful review. We are truly grateful for your 40 years with State Farm—it means more to us than words can express. Providing real, personal service is something we take great pride in, and we’re thrilled to hear how much you value being greeted by a familiar voice and genuine care. Karen Larson is an outstanding member of our team, and your kind words about her knowledge and dedication are well deserved. Thank you for recognizing our service team—we’re honored to serve you and look forward to many more years together. — Rod Villamor & Team "
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Tiffany Riddle

December 26, 2025

1  out of  5
rating by Tiffany Riddle
"Garbage agent. No idea who the guy is cause he never returns my calls, texts, or emails. I had my vehicle totalled out due to another driver being at fault and I couldn't even get my insurance to help me. I was literally told to go through the at faults insurance FROM MY INSURANCE! I had full coverage through these trolls and couldn't even get a call back. In the end I got screwed because I didn't understand half of it and no one would explain it to me. I now know 100% that insurance is a scam. I know I still have to have it, but it won't be with this trash company. Rod, like a bad neighbor you sure didn't care. Hope you have the day you deserve.edited to add photos sense rod is claiming I never reached out. Thanks for not writing me back after I said why I wasn't staying with your company!"
We responded:
"Hi Tiffany, Thank you for your review and feedback. My team member, Kamila Nowicki, initially contacted and helped you with your State Farm car policy and has been your point of contact since 2024. Other team members, including Tiffany Tipton, have also assisted with making policy changes based on an email that you sent me this past August. When I reviewed your contact with our Customer Care Center, where representatives are available 24 hours a day, I noted that you called before our office opened at 8:30 a.m. Until I read your review and received your email this morning, I was unaware of your service and claim handling concerns, as I had not heard from you until I read your review and email that you sent yesterday. My team and I would be happy to share your claim handling concerns with claims management. Please let me know if you’re available to discuss your service concerns and send me an email with your availability. In the meantime, my team member Cindy and I have been reviewing and responded to your email since you had questions. Wishing you and your family a Happy Holiday season and a Happy New Year! -Rod"
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Chris Frandsen

December 17, 2025

5  out of  5
rating by Chris Frandsen
"I worked with Kamila to transfer my home and vehicle insurance to another state, and she made the entire process smooth and stress-free. She was incredibly thorough, took the time to ensure everything was accurate, and was genuinely pleasant to work with. I truly appreciated her help and professionalism, and I look forward to continuing to work with her and the rest of Rod’s team in the future."
We responded:
"Thank you for the wonderful review, Chris! Moving insurance between states can be stressful, and we’re so glad Kamila made the experience smooth and accurate from start to finish. We truly appreciate your trust and look forward to supporting you in the future! - Thank you, Rod"
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Carlos Morga

December 6, 2025

5  out of  5
rating by Carlos Morga
"Professional friendly courteous and great prices. The man conducted alvin's inter"
We responded:
"Thank you for your kind words, Carlos! We’re glad to hear you had a professional and friendly experience with us. We truly appreciate you taking the time to share your feedback! - Thank you, Rod"
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Jayden Gilbert

December 4, 2025

5  out of  5
rating by Jayden Gilbert
"Josiah was the most helpful insurance agent I have ever dealt with. He personally contacted me without being too pushy and got me everything I asked for."
We responded:
"Thank you so much for your kind words, Jayden! We’re thrilled to hear that Josiah provided such helpful and attentive service. Our team prides itself on supporting customers without pressure, and we’re glad he was able to get everything taken care of for you. We truly appreciate your feedback! - Thank you, Rod"
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Maria Warwaruk

December 2, 2025

5  out of  5
rating by Maria Warwaruk
"New Landlord policy - smooth and seamless onboarding process. Kamila knows her business and I highly recommend her services."
We responded:
"Thank you so much for your review, Maria! We’re glad to hear your landlord policy onboarding went smoothly. Kamila truly is knowledgeable and we’re happy she could provide you with great service. We appreciate your recommendation! - Thank you, Rod"
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Donna Henriquez

December 2, 2025

5  out of  5
rating by Donna Henriquez
"Agent was courteous, helpful, efficient, and professional."
We responded:
"Thank you for the wonderful feedback, Donna! We’re grateful you had a positive experience and appreciate you taking the time to share your review. - Thank you, Rod"
Profile photo of NgocTram Tran

NgocTram Tran

October 18, 2025

5  out of  5
rating by NgocTram Tran
"Kamila, thank you so much for helping me today. You have done a great job in assisting me for all my questions and concerns. So appreciate your knowledge and professionalism. So glad you are always available to help."
We responded:
"Thank you for your five-star review. We are pleased to read that you found Kamila from our team to be helpful and the fact we were able to help you with the rates you were comfortable with. Please let us know if you need anything else and thank you for being a valued customer. We greatly appreciate the referral to your family, that means a lot! - Rod"
Profile photo of Danny Lane

Danny Lane

October 15, 2025

5  out of  5
rating by Danny Lane
"Kamila was super helpful with getting my insurance set up when I moved from California to Oregon"
We responded:
"We’re so glad Kamila was able to make your transition smooth and stress-free. Thank you for taking the time to share your experience—welcome to Oregon! - Thank you, Rod"
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Stephen Waters

September 25, 2025

5  out of  5
rating by Stephen Waters
"Party was very informative and gave great customer service. She was patient and answered all question ."
We responded:
"Hi Stephen, thank you for your kind words! We’re so glad Patty was able to provide you with informative and patient service. We truly value your trust and are always here to answer any questions you may have. - Thank you, Rod"
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Tony Jones

September 12, 2025

5  out of  5
rating by Tony Jones
"I just wanted to say that Tiffany at State farm is very wonderful in the whole crew is excellent"
We responded:
"Thank you for your kind words! We’re so glad to hear Tiffany and our team have made a great impression. We appreciate your trust in us and look forward to continuing to provide you with excellent service! - Thank you, Rod"
Profile photo of Robert Hanna

Robert Hanna

September 8, 2025

5  out of  5
rating by Robert Hanna
"Kamila was incredibly helpful throughout the entire process of setting me up with both auto and renters insurance. She made everything smooth, straightforward, and stress-free. Her professionalism and clear communication really made a difference, and I truly appreciate all the support she provided. I’m very grateful for her assistance and would highly recommend her to anyone looking for help with insurance!"
We responded:
"Thank you so much for your wonderful feedback, Robert! We’re thrilled to hear Kamila was able to make your auto and renters insurance setup smooth and stress-free. She truly takes pride in providing clear communication and great support, and your kind words mean a lot. We’re grateful for your trust in our team and appreciate your recommendation! - Rod "
Profile photo of Shay Simmons

Shay Simmons

September 5, 2025

5  out of  5
rating by Shay Simmons
"Kamila was a huge help with getting me set up with a life insurance policy. She explained the options clearly and made sure I found the right coverage for my needs. Her guidance and service were excellent!"
We responded:
"Thank you for sharing your experience, Shay! We’re so glad to hear Kamila was able to guide you through your life insurance options and help you find the right coverage. Providing clear and supportive service is always our goal, and we’re happy she made the process smooth for you. We appreciate your trust in our team! - Thank you, Rod"
Profile photo of Hannah Heinze

Hannah Heinze

September 5, 2025

5  out of  5
rating by Hannah Heinze
"I've been with State Farm as long as I can remember, and am very happy with the service from Rod's agency! Mark is always great at answering questions and helping me understand my options - highly recommend!"
We responded:
"Hi Hannah, thank you for your longtime trust and loyalty! We’re so glad to hear that Mark has been able to answer your questions and help you navigate your options with confidence. Your recommendation means a lot to Rod’s team—we truly appreciate you! - Thank you"
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Tor

September 3, 2025

1  out of  5
rating by Tor
"Spoke to Patty. Very argumentative. As soon as I mentioned that I wanted to make a complaint, Patty said no one else in the office was available, but only after I brought up the complaint; before that, I was waiting to speak to the manager with no problem. Horrible customer service. Switching agents as soon as possible."
We responded:
"Tor, Thank you for your message. At the time you were speaking with Patty, my office manager and I were engaged in scheduled meetings with customers, which made it inappropriate to interrupt those appointments. Since my office is adjacent to Patty’s, I was able to hear your conversation. Patty accurately explained the policy changes you requested and how our billing system operates. Unfortunately, our system does not allow for manual overrides to accommodate such requests. As Patty mentioned, once the underwriting department completes their review of the policy changes, your bill will be updated accordingly for September, at which point you can make the adjusted payment. Patty is an experienced and dedicated team member who remained calm throughout your call despite your raised voice. We ask for mutual respect in all communications. If you decide to work with another agent, please let us know, and we will be happy to facilitate your preferred transfer. Thank you for your understanding. Sincerely, Rod Villamor"
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Phoenix Pool Fence

August 30, 2025

5  out of  5
rating by Phoenix Pool Fence
"Josiah helped save me money and gave me great service! Highly recommend"
We responded:
"Thank you for your review! We’re so glad to hear Josiah was able to save you money and provide you with great service. We truly appreciate your recommendation and look forward to continuing to help with your insurance needs! - Rod"
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Janie Betley

August 30, 2025

5  out of  5
rating by Janie Betley
"I am so happy I found Rod Villamor State Farm Insurance Agent. I can't say enough on how wonderful I was treated by Trindad. Answering all my question and giving me a great quote."
We responded:
"Hello Janie, thank you so much for your kind words! We’re thrilled to hear that Trinidad took such great care of you and was able to answer all your questions while providing a great quote. We truly appreciate you choosing Rod Villamor State Farm and look forward to being here whenever you need us! - Rod"
Profile photo of Luna Hernández

Luna Hernández

August 29, 2025

5  out of  5
rating by Luna Hernández
"Excelente servicio al cliente, hablé con la Agente Trinidad y la quiero felicitar por el excelente servicio al cliente que me ofreció. Desde el primer contacto me atendió con amabilidad, paciencia y profesionalismo, resolviendo todas mis dudas de manera clara y rápida. Se nota el compromiso que tienen con sus clientes, ya que en todo momento me sentí escuchada. Es muy reconfortante tratar con una compañía que brinda confianza, soluciones oportunas y un trato humano. Definitivamente los recomiendo al 100%.”"
We responded:
"¡Muchas gracias por su reseña tan detallada y positiva! Nos alegra saber que Trinidad pudo brindarle la atención amable, paciente y profesional que merece. Su satisfacción es nuestra prioridad y comentarios como el suyo nos motivan a seguir ofreciendo un servicio de calidad con un trato humano y de confianza. ¡Agradecemos mucho su recomendación y la confianza en nuestra oficina! "
Profile photo of Joseph Alu

Joseph Alu

August 29, 2025

5  out of  5
rating by Joseph Alu
"Cut my insurance in half with the help of Josiah."
We responded:
"That’s wonderful to hear, Joseph! We’re so glad Josiah was able to help you save and get the coverage you need. Thank you for sharing your experience and for trusting our team with your insurance! - Rod "
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angelo figueroa

August 29, 2025

5  out of  5
rating by angelo figueroa
"I had a great experience with Kamila at Rod’s State Farm office. She helped me find the right motorcycle insurance coverage and made the process quick and easy. Highly recommend!"
We responded:
"Hello Angelo, thank you for sharing your experience! We’re so glad Kamila was able to help you find the right motorcycle coverage and make the process smooth and easy. We truly appreciate your recommendation and look forward to assisting you anytime you need us! - Rod "
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Michael Duterte

August 29, 2025

5  out of  5
rating by Michael Duterte
"Working with Kamila on my auto insurance was a great experience. She explained everything clearly, found me the right coverage, and made the process simple. I highly recommend her and Rod Villamor’s team!"
We responded:
"Thank you so much for your kind words, Michael! We’re thrilled to hear Kamila made your auto insurance experience clear, simple, and stress-free. We truly appreciate your recommendation and are grateful to have you as part of the Rod Villamor State Farm family! - Rod"
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Anna Reilly

August 29, 2025

5  out of  5
rating by Anna Reilly
"Rod does my Renter’s Insurance and as a college student I can trust he’s getting me the best deal. He’s amazing at what he does!"
We responded:
"Hi Anna! So nice hearing from you and thank you for your 5-star review! It was my pleasure to help you with your renter's insurance policy and wish you the best this fall as you start a new school year. Hope to connect next time I'm in town and please let me know if you need anything. I'm here for you! - Rod"