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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Jones

September 12, 2025

5  out of  5
rating by Tony Jones
"I just wanted to say that Tiffany at State farm is very wonderful in the whole crew is excellent"
We responded:
"Thank you for your kind words! We’re so glad to hear Tiffany and our team have made a great impression. We appreciate your trust in us and look forward to continuing to provide you with excellent service! - Thank you, Rod"
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Robert Hanna

September 8, 2025

5  out of  5
rating by Robert Hanna
"Kamila was incredibly helpful throughout the entire process of setting me up with both auto and renters insurance. She made everything smooth, straightforward, and stress-free. Her professionalism and clear communication really made a difference, and I truly appreciate all the support she provided. I’m very grateful for her assistance and would highly recommend her to anyone looking for help with insurance!"
We responded:
"Thank you so much for your wonderful feedback, Robert! We’re thrilled to hear Kamila was able to make your auto and renters insurance setup smooth and stress-free. She truly takes pride in providing clear communication and great support, and your kind words mean a lot. We’re grateful for your trust in our team and appreciate your recommendation! - Rod "
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Shay Simmons

September 5, 2025

5  out of  5
rating by Shay Simmons
"Kamila was a huge help with getting me set up with a life insurance policy. She explained the options clearly and made sure I found the right coverage for my needs. Her guidance and service were excellent!"
We responded:
"Thank you for sharing your experience, Shay! We’re so glad to hear Kamila was able to guide you through your life insurance options and help you find the right coverage. Providing clear and supportive service is always our goal, and we’re happy she made the process smooth for you. We appreciate your trust in our team! - Thank you, Rod"
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Hannah Heinze

September 5, 2025

5  out of  5
rating by Hannah Heinze
"I've been with State Farm as long as I can remember, and am very happy with the service from Rod's agency! Mark is always great at answering questions and helping me understand my options - highly recommend!"
We responded:
"Hi Hannah, thank you for your longtime trust and loyalty! We’re so glad to hear that Mark has been able to answer your questions and help you navigate your options with confidence. Your recommendation means a lot to Rod’s team—we truly appreciate you! - Thank you"
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Tor

September 3, 2025

1  out of  5
rating by Tor
"Spoke to Patty. Very argumentative. As soon as I mentioned that I wanted to make a complaint, Patty said no one else in the office was available, but only after I brought up the complaint; before that, I was waiting to speak to the manager with no problem. Horrible customer service. Switching agents as soon as possible."
We responded:
"Tor, Thank you for your message. At the time you were speaking with Patty, my office manager and I were engaged in scheduled meetings with customers, which made it inappropriate to interrupt those appointments. Since my office is adjacent to Patty’s, I was able to hear your conversation. Patty accurately explained the policy changes you requested and how our billing system operates. Unfortunately, our system does not allow for manual overrides to accommodate such requests. As Patty mentioned, once the underwriting department completes their review of the policy changes, your bill will be updated accordingly for September, at which point you can make the adjusted payment. Patty is an experienced and dedicated team member who remained calm throughout your call despite your raised voice. We ask for mutual respect in all communications. If you decide to work with another agent, please let us know, and we will be happy to facilitate your preferred transfer. Thank you for your understanding. Sincerely, Rod Villamor"
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Phoenix Pool Fence

August 30, 2025

5  out of  5
rating by Phoenix Pool Fence
"Josiah helped save me money and gave me great service! Highly recommend"
We responded:
"Thank you for your review! We’re so glad to hear Josiah was able to save you money and provide you with great service. We truly appreciate your recommendation and look forward to continuing to help with your insurance needs! - Rod"
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Janie Betley

August 30, 2025

5  out of  5
rating by Janie Betley
"I am so happy I found Rod Villamor State Farm Insurance Agent. I can't say enough on how wonderful I was treated by Trindad. Answering all my question and giving me a great quote."
We responded:
"Hello Janie, thank you so much for your kind words! We’re thrilled to hear that Trinidad took such great care of you and was able to answer all your questions while providing a great quote. We truly appreciate you choosing Rod Villamor State Farm and look forward to being here whenever you need us! - Rod"
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Luna Hernández

August 29, 2025

5  out of  5
rating by Luna Hernández
"Excelente servicio al cliente, hablé con la Agente Trinidad y la quiero felicitar por el excelente servicio al cliente que me ofreció. Desde el primer contacto me atendió con amabilidad, paciencia y profesionalismo, resolviendo todas mis dudas de manera clara y rápida. Se nota el compromiso que tienen con sus clientes, ya que en todo momento me sentí escuchada. Es muy reconfortante tratar con una compañía que brinda confianza, soluciones oportunas y un trato humano. Definitivamente los recomiendo al 100%.”"
We responded:
"¡Muchas gracias por su reseña tan detallada y positiva! Nos alegra saber que Trinidad pudo brindarle la atención amable, paciente y profesional que merece. Su satisfacción es nuestra prioridad y comentarios como el suyo nos motivan a seguir ofreciendo un servicio de calidad con un trato humano y de confianza. ¡Agradecemos mucho su recomendación y la confianza en nuestra oficina! "
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Joseph Alu

August 29, 2025

5  out of  5
rating by Joseph Alu
"Cut my insurance in half with the help of Josiah."
We responded:
"That’s wonderful to hear, Joseph! We’re so glad Josiah was able to help you save and get the coverage you need. Thank you for sharing your experience and for trusting our team with your insurance! - Rod "
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angelo figueroa

August 29, 2025

5  out of  5
rating by angelo figueroa
"I had a great experience with Kamila at Rod’s State Farm office. She helped me find the right motorcycle insurance coverage and made the process quick and easy. Highly recommend!"
We responded:
"Hello Angelo, thank you for sharing your experience! We’re so glad Kamila was able to help you find the right motorcycle coverage and make the process smooth and easy. We truly appreciate your recommendation and look forward to assisting you anytime you need us! - Rod "
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Michael Duterte

August 29, 2025

5  out of  5
rating by Michael Duterte
"Working with Kamila on my auto insurance was a great experience. She explained everything clearly, found me the right coverage, and made the process simple. I highly recommend her and Rod Villamor’s team!"
We responded:
"Thank you so much for your kind words, Michael! We’re thrilled to hear Kamila made your auto insurance experience clear, simple, and stress-free. We truly appreciate your recommendation and are grateful to have you as part of the Rod Villamor State Farm family! - Rod"
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Anna Reilly

August 29, 2025

5  out of  5
rating by Anna Reilly
"Rod does my Renter’s Insurance and as a college student I can trust he’s getting me the best deal. He’s amazing at what he does!"
We responded:
"Hi Anna! So nice hearing from you and thank you for your 5-star review! It was my pleasure to help you with your renter's insurance policy and wish you the best this fall as you start a new school year. Hope to connect next time I'm in town and please let me know if you need anything. I'm here for you! - Rod"
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Shelly Hood

August 29, 2025

5  out of  5
rating by Shelly Hood
"Rod and his team are absolutely exceptional at what they do!! I referred my daughter when she moved out of state and she calls him her favorite agent!! Thank you for supporting my daughter!!"
We responded:
"Hi Shelly! Thank you for granting us the opportunity to help your daughter. It has been a PLEASURE, working with her and getting to know her better over the years. You should be so proud of her and whatever the future holds, we're here for you! All the best! -Rod"
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Car Grij

July 22, 2025

5  out of  5
rating by Car Grij
"I was in search of a new insurance coverage. One that provided me exactly what I needed. I had the privilege to come in contact with State Farm insurance agent Mark Heinze. What I would like to share about this agent, is that he wasn't just looking for a sale but to provide pure customer satisfaction. He was kind and professional, informative and knowledgeable about insurance policies and what would best fit my need. He wasn't trying to make a buck, but provide me with the coverage at a price that would fit what I was looking for. The premium that was quoted to me was far less than its competitors as well as receiving discounts for bundling. State Farm agent Mark truly went above and beyond to provide customer service. He not only represent State Farm insurance, but he represents the community. Truly seeking to provide customer service and meeting us with the coverage that would satisfy our needs. I thank him for the follow-up that he has provided on a consistent basis to ensure of my satisfaction and if there's any additional services that I may be interested in. Thank you Mark for the great job you did and saving me money and ensuring that I had great coverage for both car and rental. Keep up the amazing work.. And to anyone who's looking for a great company that provides quality auto, renters, and life insurance.. reach out to Mark Heinze at State Farm insurance.. you will be glad that you did.."
We responded:
"Thank you so much for taking the time to share your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Mark. He truly embodies what it means to put the customer first—always aiming to provide coverage that fits each person’s unique needs, never just a sale. Your kind words about his professionalism, knowledge, and commitment to follow-up mean the world to our team. We're so glad Mark was able to help you find quality coverage at a great value. We’ll be sure to pass along your appreciation to him. Welcome to the State Farm family—we’re honored to have you with us! - Rod"
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Jewelz Noslen

June 20, 2025

5  out of  5
rating by Jewelz Noslen
"If you're looking for good insurance at affordable prices I highly recommend State farm Insurance. I was very unhappy with my previous car insurance,after searching and comparing Insurance prices I finally came across State farm. What a relief, finally found something that was very affordable and made sense. One guy in particular, Gian,He went above and beyond to help me get me the insurance I needed and at a great price. I am now saving over $100 a month. I can't say enough good things about State farm Insurance and Gian the insurance agent that helped me. Every time I have a question about anything Gian always there for me to answer my call and my questions. I am truly truly happy with State farm Insurance and I would highly recommend them. Thank You Gian!"
We responded:
"Thank you so much for your kind and thoughtful review, Jewelz! We're thrilled to hear that you found the right coverage at an affordable price and that Gian was able to make the process smooth and stress-free for you. Saving over $100 a month is a big win, and we’re so glad Gian could help make that happen. We truly appreciate your recommendation and look forward to being here for you anytime you need us. Welcome to the State Farm family! - Rod "
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Juanita Gomes

June 9, 2025

5  out of  5
rating by Juanita Gomes
"Great customer service! Very thorough. Patiently explaining my confusing H06 and even found some discounts. Thank you Gian"
We responded:
"Thank you for the kind words, Juanita! We're so glad to hear Gian was able to help clarify your H06 policy and uncover some discounts along the way. We appreciate you choosing our office and are always here if you need anything! - Rod"
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wade ridgeway

June 7, 2025

5  out of  5
rating by wade ridgeway
"I had the pleasure of talking with Tiffany Tipton. I called in to transfer my policies from another state. She explained all of my coverages with me and even found a missed discount. She was fun and energetic to talk to. Highly recommend talking with her!"
We responded:
"Hello Wade, thank you so much for the kind words! We're thrilled to hear that Tiffany was able to make your policy transfer smooth and enjoyable. She's great at what she does, and we’re glad she could help explain your coverages and find you a discount! We truly appreciate your recommendation and look forward to continuing to serve you here. Welcome to the area! - Rod"
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Marcella Ortega

May 20, 2025

5  out of  5
rating by Marcella Ortega
"I had a great experience with State Farm and am sad to have to leave! I totally understand it’s not their fault rates went up, but I definitely going to try to go back in a year! Mark Heinze has been the best agent I have EVER dealt with! He was always so quick to answer my questions, help me with policy changes and anything I needed! I am definitely going to miss him! By far the best experience I have ever had! Hoping to be back soon!"
We responded:
"Hello Marcella, thank you so much for the kind words and for taking the time to share your experience! We're truly grateful for your support and understanding, even in the face of rising rates. Mark will be so happy to hear how much his service meant to you — he's truly dedicated to taking care of our customers, and your feedback means the world to us. We’ll certainly miss having you with us, and we hope to welcome you back in the future. Wishing you all the best until then! - Thank you, Rod "
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Stephanie Swindle

April 15, 2025

5  out of  5
rating by Stephanie Swindle
"I've had State Farm for a few years so far. The agents are incredibly helpful and always do their best to find the best rates for my plans."
We responded:
"Thank you, Stephanie for your five star review and pleased to read that you found our service to be helpful and the fact we were able to help you with the rates you were comfortable with. Please let us know if you need anything else and thank you for being a valued customer. - Rod"
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Heather DeCaires

April 15, 2025

5  out of  5
rating by Heather DeCaires
"Always easy and quick on the phone. They have the answers to my questions and are very knowledgeable in all things insurance."
We responded:
"Heather. thank you for the great review! We’re so glad to hear that you’ve had quick and easy experiences with us over the phone. Our team works hard to stay knowledgeable and provide clear answers to your questions—so it means a lot to hear that it’s making a difference. We appreciate your trust and look forward to continuing to serve you! - Rod Villamor"
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Millicent Arnold

April 10, 2025

5  out of  5
rating by Millicent Arnold
"Tiffany is so great to work with. Not only is she knowledgeable and thorough, but warm and kind. I always feel reassured after I talk to her about any questions or issues I have on my policies. Highly recommend this office!"
We responded:
"Hello Millicent, thank you so much for your kind words! We’re thrilled to hear that Tiffany has provided such a positive experience. Her knowledge, thoroughness, and kindness truly make her a standout, and we’re so glad you feel reassured when working with her. We appreciate your recommendation and your continued trust in our office! - Rod Villamor "
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DJ

April 9, 2025

5  out of  5
rating by DJ
"Rynette and Tiffany are absolute GOLD!! They are always quick to deal with whatever I call State Farm for immediately. I love that!! And they’re not too busy to ask you how your day is going."
We responded:
"Hi DJ. Thank you for your 5-star review and pleased to learn Rynette has been prompt anytime you needed assistance. We appreciate you as a valued customer, and always here to help."
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efrain pasillas

April 4, 2025

5  out of  5
rating by efrain pasillas
"Tiffany is helpful every time I call to make payments."
We responded:
"Thank you, Efrain, so much for your kind words! We’re happy to hear that Tiffany has been helpful every time you call. Providing great service is what we strive for, and we truly appreciate your continued trust and support! - Rod Villamor"
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Jon Brush

April 4, 2025

5  out of  5
rating by Jon Brush
"Fantastic service! Tiffany always handles any issues or questions I have with friendly and helpful service. I'm glad to have State farm knowing that I'll be taken care of with a smile!"
We responded:
" Jon, thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Tiffany—she truly is a gem, and we're lucky to have her on the team. Knowing you feel taken care of with a smile is exactly what we aim for. We're grateful to have you as part of our State Farm family! - Rod Villamor "
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DEREK CRYDERMAN

March 13, 2025

5  out of  5
rating by DEREK CRYDERMAN
"I spoke with Rynette Raja from Rod Villamors office in regards to an auto increase with my policy. Rynette was extremely transparent with the cause of the increase and offered multiple ways to get my premium to a comfortable area. She is very knowledgeable and helped me with all my questions. I know the ongoing rate increases in California are due to poor policies and not the fault of State Farm and their employees. I praise the helpful responses from them in time of chaos. I hope everyone can understand that if they have an issue with the way insurance is going, that they should call your governors office and give them your thoughts as opposed to the employees of State farm. Enjoy your retirement Rynette."
We responded:
"Thank you, Derek for your review and feedback regarding Rynette's service she is an amazing team member, and we are grateful. My team and I strive to provide quality service especially during these difficult times. We appreciate you as a customer and here for you whatever the future holds. We are happy to be your good neighbor! Wishing you all the best. - Rod "